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Why Outsourcing E-commerce Fulfilment Can Boost Your Business

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October 11, 2024
Fulfilment

From managing inventory to ensuring timely deliveries, handling these tasks in-house can be overwhelming for many companies.

How Packaging Companies Are Shaping Sustainable Business Practices

October 10, 2024

Find out how packaging companies are driving sustainability through eco-friendly, recyclable, and bespoke packaging solutions. Learn how these practices reduce environmental impact while enhancing brand appeal and strengthening customer connections.

How Custom Packaging Can Help Small Businesses Compete with Big Brands

September 18, 2024
Packaging

Explore how custom boxes, branded packaging, and other tailored packaging solutions can elevate your small business and build a stronger connection with your customers.

How To Improve The Order Fulfilment Process

Mark Jones

June 17, 2024
Fulfilment

Order fulfilment is the journey a product takes from the moment a customer clicks "purchase" to when it lands on their doorstep.

Pros and Cons of FBA and FBM

Sam Jones

June 3, 2024
Fulfilment

Are you considering selling products on Amazon and wondering which fulfilment method is right for you?

What Does Fulfilment Mean?

Rob White

May 31, 2024
Fulfilment

Fulfilment refers to everything that happens after a customer clicks "buy" on your online store.

What is Child-Resistant Packaging (CRP)?

Rob White

May 20, 2024
Packaging

Child-resistant packaging (CRP) refers to specific packaging designs that make it difficult for young children to open, thereby reducing the risk of accidental ingestion or exposure to harmful substances.

What is Tamper-Evident Packaging?

Mark Jones

May 17, 2024
Packaging

Tamper-evident packaging is a security feature employed in packaging materials to deter and visibly indicate any unauthorised opening or tampering with a product.

How Does the Fulfilment Process Work?

Mark Jones

April 15, 2024
Fulfilment

In the world of business, the fulfilment process is the journey an order takes, from the moment it's placed by a customer to the moment it reaches their doorstep. 

What is Order Management?

Mark Jones

April 15, 2024
Business

Order management is the process of efficiently receiving, tracking, and fulfilling customer orders from placement to delivery.

What is Pick Face Replenishment?

Mark Jones

February 8, 2024
Fulfilment

Pick Face Replenishment is a smart inventory management strategy used in warehouses and storage centres.

What is Bulk Storage?

Mark Jones

February 1, 2024
Fulfilment

Bulk storage is about managing a lot of goods smartly to use space well and keep track of inventory easily. 

Why choose Complete Packaging and Fulfilment for your business

Mark Jones

February 8, 2022
Business

Trying to choose the right third party logistics provider (3PL) for your business can be really challenging, there’s so many options to consider and factors to think about. The logistics process can be really hard to comprehend if it’s not your industry and that headache isn’t something you need if you’re trying to run every other other aspect of your company. And that’s before you even get to thinking about who’s going to do your packaging design…

Bespoke packaging tips and ideas for startups

Rob White

December 8, 2021
Packaging

When starting your ecommerce business there are many things to think about. You need to think about your website, your USP, your fulfilment and so much more. Packaging might be at the bottom of your priority list but it might come as a surprise to learn that an important part of many successful ecommerce startups is their packaging and the impression it makes on customers. You might feel like this is not a necessary step just yet in your business, but we beg to differ. To help you out a little, we’ve put together some ideas for bespoke and budget packaging that don’t require much effort that you can use.

Eco-Friendly Packaging

Mark Jones

November 25, 2021
Packaging

Eco-friendly packaging is almost being a business imperative and a necessity for many brands and businesses, particularly with the introduction of things like the plastic packaging tax coming into force in 2022. There is an overwhelming need to ensure that we reduce our waste, reduce singe-use items and each do our own bit to help the environment.

The 2022 plastic packaging tax

Mark Jones

September 21, 2021
Packaging

As of April 2022 a new plastic packaging tax will be introduced. The plastic tax will have impact on businesses that use plastic packaging, particularly those who package all their products predominantly in plastic.

6 things you might not know about a 3PL

Mark Jones

August 5, 2021
Fulfilment

If you’re reading this, you probably want to know a little bit more about a 3PL and what it does. Some of the things that a 3PL can help deliver may surprise you.

How Mintsoft Can Help Grow Your Business

Mark Jones

June 7, 2021
Business

Hiring a third party logistics provider is an excellent way to increase the growth of your ecommerce business, because it means that the experts can help ensure you have the most efficient process with the least errors allowing you to get as many orders out as possible.

Shipping for Small Businesses and Startups

Mark Jones

January 21, 2021
Fulfilment

Before he started Complete, Mark Jones, Co-Founder of Complete Packaging, spent more than 20 years running a number of fulfilment and delivery businesses, all of which involved moving parcels around in some way or another.

Top Six 2021 Packaging Design Trends

Rob White

January 14, 2021
Packaging

We've got all the 2021 packaging trends that you need to know about...

Litho printing direct to N-Flute board

Rob White

November 24, 2020
Packaging

N-flute - looks far better than litho-laminated, has far better protection than solid board and it visually excels compared to standard litho!

Goldman Sachs 10k Small Businesses

Mark Jones

November 17, 2020
Business

Find out about this prestigious programme and our own mentoring scheme aimed to help startups who work with us to help scale and grow their business.

Why your fulfilment process matters to your customer service and satisfaction

Mark Jones

September 23, 2020
Business

People often forget that your fulfilment process can impact other areas of your business, as this is often dealt with separately and ‘out of sight, out of mind’. However, it’s pretty simple - if your fulfilment process is good, and your items are delivered on time, it directly improves your customer service. So, let’s go through the details.

Packaging and Fulfilment Glossary (M – Z)

Mark Jones

September 14, 2020
Business

Today’s blog is part two of the packaging and fulfilment glossary.

Packaging and Fulfilment Glossary (A - L)

Mark Jones

September 10, 2020
Business

Always wanted to know what a CAD stands for? Get confused when speaking to your 3PL about your orders. Don’t worry, we’ve got you. Today’s article features all packaging and fulfilment words from A – L. Updated September 2020.

Beginners Guide to Fulfilment Services

Rob White

August 24, 2020
Fulfilment

Ever wondered what happens to your item before it ends up in a customer’s hands? Perhaps you’re thinking about starting an ecommerce business and you can’t wrap your head around the process? Or maybe you’re looking to expand and you want to understand what a fulfilment company does to help? This beginners guide to fulfilment has all the basics you need to know about the fulfilment process.

What is a 3PL?

Rob White

August 16, 2020
Fulfilment

A 3PL is a third party logistics provider that receives, packs and sends out orders on behalf of a company. They fulfil the orders and make sure those packages get made up and sent out to customers. There are various different roles a 3PL can play in a company’s fulfilment process, this article will detail the things that a 3PL does to help.

The Pros and Cons of a 3PL

Mark Jones

August 10, 2020
Fulfilment

Hiring a 3PL can be extremely beneficial to your business. It can save you time, money and improve your service helping you to grow your business. People often overlook the real advantages of hiring a 3PL, however there can be some cons too. Generally, if you hire a reputable 3PL you shouldn’t see any of the cons we are going to outline in this article, so we’re going to also give you some top tips on how to choose the right one in order to ensure you only see the benefits.

Everything you need to know about shipping fragile items

Mark Jones

July 30, 2020
Fulfilment

When shipping fragile items you need to be careful that you are packaging them correctly to ensure they aren’t damaged in transit. This part of the fulfilment process needs to be very carefully considered so we’ve put together some of our expert knowledge and everything you need to know about shipping fragile items. However, we must stress that it is important to consult an expert if you’re unsure - better than your items breaking during your first shipment!

Types of Void Fill

Rob White

July 24, 2020
Packaging

There are many different types of void fills that can be used depending on the intended function and the product it is being used to protect. It is important to understand the functions and the needs for void fills before you start choosing one. They are most often used to protect your items in transit but can also be used for presentation purposes or to actually protect the packaging. You can read more behind the uses of void fills in our latest blog.

Easy ways to brand your packaging

Rob White

July 16, 2020
Packaging

One of the important elements of packaging that can be overlooked is ensuring that the branding is up to scratch. People often forget that your packaging is an ideal opportunity to market your business and it doesn’t need to be complicated.

What is CAD?

Rob White

June 15, 2020
Packaging

CAD stands for Computer Aided Design and is a design process which involves software that aids the design process.

How does order fulfilment work?

Mark Jones

June 9, 2020
Fulfilment

Order fulfilment is basically the process followed to deliver goods and products to customers. The order fulfilment process is all the steps that a company takes to ensure this happens. From receiving a new order to it reaching your customer’s home. It involves various steps including warehousing, picking and packing the product, shipping and delivery (and then returns if necessary!). There are multiple steps involved and we are going to outline the key stages of the order fulfilment process in a digestible, easy way.

Ecommerce fulfilment for startups: Everything you need to know

Mark Jones

May 19, 2020
Fulfilment

When starting up your ecommerce business there are many things you need to consider and think about. What’s your USP? What will your branding look like? How are you going to get your products to your customers? There are some services you can use that will help this process, such as a 3PL. But what exactly IS a 3PL I hear you ask! We’re here to help, this article is a beginners guide to ecommerce fulfilment for startups.

What is a SKU?

Mark Jones

May 4, 2020
Fulfilment

A SKU (pronounced /skew/), Stock Keeping Unit, is a unique code that consists of letters and numbers that identify characteristics about each product.

How to Start an Ecommerce Business

Mark Jones

April 27, 2020
Business

Ecommerce startups are booming and a viable option for many, but how do you get started?

Outsourcing fulfilment in a crisis

Mark Jones

March 16, 2020
Fulfilment

The only immediate question we'd like to ask is “Do you have a sound Plan B for your business”?

Void Fill: The Basics

Mark Jones

March 7, 2020
Packaging

When we package up your goods, our absolute priority is making sure your products are safe and sound in their packaging. This sometimes means we use something called a ‘void fill’. Void fills are any materials that are used to cushion or pad your items in order to protect them whilst in transit. They can also be used to improve the presentation of the product. Void fill is most frequently used in corrugated boxes but can be used in mailers and other packaging types too.

Secret to surviving 20 years in business

Mark Jones

January 27, 2020
Business

60% of businesses close in 3-5 years, 70% of small businesses close before they reach the 10-year mark. Find out how we're surviving 20+ years in business.

2020 Packaging Trends

Rob White

January 13, 2020
Packaging

What are the upcoming trends this year? How are companies approaching their designs this year? Are there any massive changes from last year? We’re here to spill the beans on the latest packaging trends for 2020.

Should you change your packaging for Black Friday?

Rob White

November 25, 2019
Packaging

Lots of sales, mean lots of packaging! But, should this packaging stay the same as it always does or should you adapt your packaging for events such as Black Friday?

Photographing your packaging for social media

Rob White

November 11, 2019
Packaging

How should you incorporate your product photography and packaging imagery into your social media strategy?

Unilever's packaging promise to Gen Z

Rob White

October 28, 2019
Packaging

A look at Unilever's aims to lower plastic usage.

Packaging should be your first thought when rebranding

Rob White

October 14, 2019
Packaging

Often, packaging is left behind in the process and professionals neglect its importance in place of other elements of rebranding. We look at why this is a bad idea.

Packaging Tips for Start-Ups

Rob White

September 23, 2019
Packaging

In general, your packaging has the ability to make a huge impact on the success of your business... Find out how...

International shipping, everything you need to know

Mark Jones

September 9, 2019
Fulfilment

When thinking about expanding your business, going international is often an exciting but scary option...

Cadbury’s Age UK campaign goes down a treat

Rob White

September 2, 2019
Packaging

How Cadbury removed the words from their packaging to help a national charity.

How to choose the right packaging and fulfilment company

Mark Jones

August 26, 2019
Business

Choosing a packaging and fulfilment provider can be an overwhelming process but it is worth it to get the right one. Take your time and don’t be afraid to ask the questions

Creating an unboxing experience, is it worth it?

Rob White

August 5, 2019
Packaging

In today’s world of social media and YouTubers, an unboxing video can get your brand extensive exposure, so it’s worth being camera ready if you can!

What is Drop shipping?

Mark Jones

July 22, 2019
Business

To put it simply, dropshipping is a type of business model which allows businesses and companies to operate entirely without managing or directly owning inventory.

Branded packaging, is it really worth it?

Rob White

July 15, 2019
Packaging

In fact, 50% of people say that branded packaging makes them more likely to recommend the brand to their friends and 61% say that branded packaging makes them more excited about receiving the product.

What’s a 3PL and a 4PL?

Mark Jones

July 8, 2019
Fulfilment

To summarise, a 3PL performs all logistic processes on behalf of a businesses (and under the name of that business) but the business is still very much involved in the process. A 3PL can save...

Adding a personal touch to your packaging

Rob White

July 1, 2019
Packaging

Personalised packaging can also increase customer satisfaction which can, in turn, increase repeat custom. Did you know that 80% of your profit can come from 20% of your existing customers?

Sustainable Packaging Options

Rob White

June 30, 2019
Packaging

In recent years, there's been a significant rise in consumer awareness regarding their environmental impact, driving demand for sustainable packaging options that minimise ecological footprints. 

How outsourcing packaging and fulfilment saves you money

Mark Jones

June 24, 2019
Business

This article depicts how and why outsourcing your packaging and fulfilment saves you money.

How to choose the right packaging designer

Rob White

June 16, 2019
Packaging

How to choose the right packaging designer?

2019 Packaging Trends

Rob White

June 10, 2019
Packaging

Reduce, reuse, recycle: current packaging trends

11 signs you’re ready to outsource fulfilment

Mark Jones

June 3, 2019
Fulfilment

The top 11 reasons to start outsourcing your fulfilment.

What is 3PL?

Mark Jones

June 3, 2019
Fulfilment

So, What is 3PL? With both business and the economy changing at such a rapid rate, companies are often struggling to keep up with the ever-changing needs of their customers...

A hands-on-approach to people

Rob White

July 5, 2018
Business

Understanding industry concepts and best practices is important. So is managing resources, finding avenues to improve and creating new ideas. Shouldn't the same thing be said about practical experience?

The power of creative packaging

Rob White

June 26, 2018
Packaging

The importance of packaging is incredible. If your routine consists of buying the same products each shopping trip, it's likely that you do not bat an eye at all the other options you have.

From Concept to Completion

Rob White

April 6, 2018
Business

Many contractors go about solving this in different ways. Getting staff involved to help, waiting for the client to come to them with a final decision, inputting a little bit without explaining and so on. At Complete Packaging, Mark and Rob get involved personally.

Why Outsource Your Packaging Needs?

Rob White

March 6, 2018
Packaging

Manufacturers and distributors of consumer packaged goods face multiple different challenges...

What Is A Fulfilment Centre?

Mark Jones

Fulfilment

Fulfilment centres play a crucial role in e-commerce by managing order fulfilment. ‍They act as central hubs that streamline the movement of goods from sellers to customers. ‍These provide a range of supply chain services such as processing orders, managing inventory, and shipping goods and much more, this sets them apart from traditional storage spaces.

Explore our case studies

Case studies: Read our success stories

Sennheiser

Free Standing Display Units (FDSU) in flagship HMV stores.

Sennheiser

Free Standing Display Units (FDSU) in flagship HMV stores.

Sennheiser came to us and asked us to help them with their floor standing display units (FSDU) to promote their headphone range in the flagship HMV stores across the UK. Free standing display units (FSDU) are usually point of sale displays that stand freely on their own and are often made of cardboard...

Kopiko

...a sell-through in excess of 50% set the brand off in a new direction

WHSmith

Differentiating the gift market for WHSmith

Vodafone

Point of sale was the critical final leg in the brand's aggressive growth plan.

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