Shopify & Ecommerce Fulfilment

Allowing You to Focus on What Matters Most to Your Business by taking care of all your logistics, storage, and delivery needs with our reliable and efficient global ecommerce fulfilment services.

Allowing You to Focus on What Matters Most to Your Business by taking care of all your logistics, storage, and delivery needs with our reliable and efficient global ecommerce fulfilment services.

Amazon FBM (Fulfilment by Merchant) Service

Shopify & Ecommerce Fulfilment

How FBA Fulfilment Works

1

Connection: We connect your Amazon Vendor/Seller Central account using our state-of-the-art inventory management software

2

Order Processing: Orders are received directly, and we manage the entire fulfilment process

3

Rapid Fulfilment: We pick, pack, and ship your orders within 24 hours

4

Inventory Updates: Our system updates your inventory levels, providing real-time visibility

How does the process work?

1

Connect your Amazon-Seller AccountConnect your Seller/Vendor Central Account into our Inventory Management System within minutes.

2

Send us your products – we’ll check them in and store them ready for dispatch We can receive your products from all over the world. We receive them, check them into stock and store them. You can manage your inbound deliveries or check current stock levels via your dashboard. Inventory can be divided over multiple locations giving you visibility of your stock wherever it is.

3

Start your same-day fulfilment!As soon as your customer places an order, this automatically comes through to us meaning we can pick and pack your orders as soon as they come in. Our system will automatically select the most suitable courier & tariff for your parcel.

The Benefits

Increased Amazon Sales: Boost your product rankings and exposure on Amazon

Streamlined Restocking: Efficient processes ensure your inventory is always stocked

Lower Amazon Fees: Avoid additional charges with our cost-effective solutions

No Chargebacks: Maintain compliance to avoid unnecessary penalties.

High Flexibility: Adaptable services to suit your business needs.

Custom Packaging: Bespoke packaging solutions that highlight your brand.

Affordable FBA Management

It's a common misconception that using a holding, prepping, and distribution FBA service is expensive. In reality, our services are more cost-effective and flexible compared to having Amazon handle everything. We receive your stock, hold it, prep it as needed, and send it to Amazon when requested. Additionally, we are fully equipped to manage any returns.

Fulfilment by Merchant (FBM) Fulfilment

FBM Fulfilment allows sellers to list their products on Amazon while managing storage, shipping, and customer support independently. This option is suitable for sellers who wish to maintain more control over their operations and often partner with third-party logistics providers (3PLs) like Complete Packaging for support.

How is FBM Fulfilment Different from FBA Fulfilment?

1

Policy Flexibility: FBM sellers are not as strictly penalised for non-compliance with Amazon’s policies compared to FBA sellers

2

Cost Control: Avoid unexpected costs and maintain control over pricing with FBM

3

3PL Partnership: Partnering with a 3PL like Complete Packaging alleviates the daily fulfilment tasks and increases accountability

4

Accuracy and Reliability: Complete Packaging ensures a 99.9% pick accuracy rate, providing peace of mind that your FBM orders are handled accurately

How FBM Fulfilment Works

1

Connect Your Account: Connect your Amazon Seller/Vendor Central account to our Inventory Management System in minutes

2

Send Us Your Products: We receive and check in your products, storing them securely until dispatch. Manage your inbound deliveries and check stock levels via your dashboard.

3

Same-Day Fulfilment: As soon as an order is placed, it comes through to us, allowing us to pick and pack orders promptly. Our system selects the best courier and tariff for each parcel.

How FBM fulfilment works

Greater Control: Manage your products and brand without Amazon's constraints

Multi-Channel Strategy: Implement a cohesive sales approach across various platforms

Custom Packaging: Enhance brand recognition with bespoke packaging solutions

Avoid Policy Changes: Stay unaffected by frequent Amazon policy updates

Fast Turnaround: Rapid order processing ensures greater margins and efficiency

Hassle-Free Returns: Effective management of product returns

What We Offer:

Easy Integration Directly Into Your Amazon Account

Quality Checking

Bundling and Kitting

Inventory Management

Easy integration Directly Into Your Amazon Account

Rapid Turnaround Times

Secure Storage For All Of Your Products

Returns Management

Dedicated Account Management

We can help with:

1

Bespoke packaging – we design & produce your retail packaging to help your brand stand out from the rest.

2

Vendor Central connectivity – we connect directly into your Seller Central account. When your customer places an order we receive this directly meaning no hassle for you.

3

Inventory management – our inventory management software enables you to see your stock levels at a glance, as well as connecting directly into your Amazon account.

4

Receipt of goods – we can receive your stock from anywhere in the world, we simply unload the stock and safely store it in our warehouse until required.

5

Repacking/labelling – Amazon may require your stock to arrive in retail ready condition. We can help prep your stock to arrive ready to sell, whether that be labelling, kitting or simply repacking into retail ready packaging.

6

Storage – keep your stock on site with us until ready to ship to Amazon.

7

Returns Management – we can handle any returns from your customers.

How is FBA different from FBM?

1

FBM (Fulfilled by Merchant) is where you store, ship and process your returns through a 3rd party location such as Complete Packaging’s Fulfilment Centre.

2

As well as dodging Amazon’s storage & handling fees, you’ll also maintain complete control of your stock and base level costs.

3

As well as FBA, this is also a service that Complete Packaging offer.

What Is A Chargeback?

1

A chargeback is a penalty that Amazon Vendors receive for not adhering to Amazon's rules and regulations.

2

It is crucial for vendors to ensure compliance with Amazon's guidelines to avoid these charges and maintain profitability, we help ensure that you are complaint to avoid uneccessary chargebacks.

Why should I use Complete Packaging for my Amazon FBA?

Holding & Distributing Inventory:

Complete Packaging will hold and ship your Amazon stock anywhere in the UK when needed from our Central Fulfilment Centre.

We simply receive orders directly via your Seller or Vendor Central and then we’ll do the rest.

Our extensive and affordable transport network mean your business can achieve affordable 1- or 2-day shipping anywhere in mainland UK while still managing all your inventory from your dashboard.

Plain or Branded Packaging:

Did you know we are also packaging specialists? Produced in the UK from entirely eco-friendly materials, our bespoke packaging can be as plain or as crazy as you need it to be! Just let us know what you’d like, and we will work with you to find the best solution.

In addition to this, Complete Packaging makes it easy to include personalised touches such as gift notes and marketing inserts in orders, so that you can stand out from the competition.

What We Offer:

Increased Amazon Sales

Streamlined Restocking Processes

Lower Amazon Fees

Inventory Management

Higher Amazon Rankings

No Chargebacks

Rapid Turnaround Times

High Levels of Flexibility

Bespoke Packaging for Amazon

The Benefits

Being an FBA seller can be a minefield, and whist it has the ability to give your brand excellent exposure and dramatically increase your sales, it can become very expensive for the sellers if Amazon begin to impose additional fees.

Complete Packaging help to minimise this as much as possible – receiving orders directly from Amazon, we help to keep Amazon stocked up at all times meaning less reasons to receive chargebacks.

The stock we send into Amazon can be pre prepped with us too, meaning what Amazon receive is ready to sell straight away.

Affordable FBA Management

It is a common misconception that using a holding, prepping & distribution FBA service like ours is expensive.

It is quite the opposite. Not only are the overall fees far less than having Amazon to do it all, but we are also far more flexible and easy to work with.

We simply receive your stock, hold it, prep it however needed, then sent to Amazon when requested.

We are also fully equipped to deal with any returns.

We can help with:

1

Bespoke packaging – we design & produce your retail packaging to help your brand stand out from the rest.

2

Vendor Central connectivity – we connect directly into your Seller Central account. When your customer places an order we receive this directly meaning no hassle for you.

3

Inventory management – our inventory management software enables you to see your stock levels at a glance, as well as connecting directly into your Amazon account.

4

Receipt of goods – we can receive your stock from anywhere in the world, we simply unload the stock and safely store it in our warehouse until required.

5

Repacking/labelling – Amazon may require your stock to arrive in retail ready condition. We can help prep your stock to arrive ready to sell, whether that be labelling, kitting or simply repacking into retail ready packaging.

6

Storage – keep your stock on site with us until ready to ship to Amazon.

7

Returns Management – we can handle any returns from your customers.

A one-of-a-kind fulfilment bundle designed for startups to maximise business growth

So, you’ve worked so passionately to bring your idea to life and you are now at the scaling-up stage? We understand how important it is to get off to a good start and surround yourself with like-minded people who share your passion for growing a business.

In order to ensure you achieve maximum success, you’ll need a sound fulfilment strategy.

Our UK based fulfilment service for startups was developed to help businesses focus on building their brand and achieve next-level growth through our personalised order fulfilment services.

Complete Business Mentoring

We know how hard it can be to grow your business, we've done it!

Following completion of the Goldman Sachs 10k Small Businesses programme at the University of Oxford, we're now mentoring fresh startups on future iterations of the programme, giving opportunities for new businesses to grow, and now we're offering this mentoring for our own customers too.

We want to pass our knowledge and experience to you! With our Fulfilment for UK based Startups package, you'll get completely free business mentoring and support, from supply chain management, sourcing boxes, choosing the right shipping options, and anything else
packaging and fulfilment related.

We don't just send you a 'free guide' we'll be there face-to-face or on the phone, giving you as much or as little consultation time as you need to grow.

Free storage of your products

Free storage of your products for an agreed amount of time.

Free Packaging Design

Get your packaging designed completely for free.

Expert CAD Prototyping

See your ideas come to life with free CAD prototyping.

Inventory Control

We don’t stop with ecommerce pick and pack fulfilment services, we ensure that your inventory is controlled as best as possible so you can adjust your strategies accordingly.

Large Scale Orders Managed Daily

We do this everyday, and you can be sure that we can manage your large scale orders.

Shipping Using Your Branded Packaging

We offer a range of comprehensive bespoke packaging services here, so we can ensure that your packaging is as branded as you want it to be. Our experts can help you find the right packaging for your product.

Multiple Courier and Shopping Cart Integrations

From WooCommerce to Shopify, DHL to UPS, all ecommerce businesses have their differences so we strive to benefit them all.

Ensuring timely delivery to your customers is crucial. Our streamlined distribution services guarantee maximum efficiency.

Strong Courier Relationships

We offer integration with a wide range of couriers here at Complete Packaging and Fulfilment. Our strong relationship with couriers is one of the biggest advantages of using us as your 3PL. We are well connected which means that not only do you have different options but you also benefit from the relationships that make fulfilment fast and efficient.

We believe that your business deserves more, which is why we offer a dependable, high-quality service. Our delivery and distribution solutions are made to deliver the best service at the lowest price.

Tailored Solutions

Here at Complete Packaging and Fulfilment, we understand that there’s no ‘one size fits all’ solution for fulfilment and distribution services so we offer tailored solutions and options for your business. If you have varying seasonal requirements or specific requirements, we can find the best solution that works for your business.

Global Couriers and Freight Distribution

We understand that the ecommerce world is global and for that reason we aren’t limited to national distribution. Our experts understand the difficulties and intricacies of international shipping and distribution and ensure that the process is as smooth as possible for all of our clients.

Real Time Tracking

For many businesses, it is imperative to know what you’ve got and where it is - this is why we offer high-tech and accurate real time tracking as an option for all our clients. Complete Packaging has been doing this for over 20 years so we understand your needs and requirements.

Excellent Shipping Rates

Our positive and long standing relationships with couriers means that we can provide the best shipping rates for our clients. This is something that we pride ourselves in and also strive to get the best possible price for you.

Late Cut-off Times

Late cut off times for distribution can be really important during busy times and we understand the importance of these for many ecommerce and seasonal businesses.

We provide dependable, high-quality delivery and distribution solutions designed to offer the best service at the lowest price for your business.

Innovative technologies

Returns and quality control

Dedicated areas for account management

A comprehensive warehouse management system

Pallet racking facilities for up to 1200 pallets

Ecommerce and wholesale pick-faces

Our Warehousing Features

State of The Art Racking

State of The Art Racking

- We offer bulk storage solutions, including options for palletised and racked storage.

- Small consignments such as box deliveries

- Whatever you need for your business, we can helpOur racking systems mean that we can offer our customers bulk, palletised and racked storage. We can also offer small consignments such as box deliveries. Whatever you need for your business we can help. This also includes facilities for items using things such as pigeon holes and hacking racks.

Security

We take security seriously

- Security is of utmost importance to us

- High-tech security measures in all our warehouses

- Worry-free storage
Your products are extremely important to us, which is why our warehouses are safe and secure to give you peace of mind and make sure that your items are secure at all times. Our storage facilities are fitted with high-tech security measures, so you need not worry.

Fragile Items

Your fragile items are safe

- Highly trained and experienced staff

- Zero damages (and therefore cost) to your business

- Safety is a top priority
No matter what your items are, we have highly trained and experienced staff that will ensure your products are packaged and sent out safely. We understand the cost to a business if products are damaged before they even leave the warehouse and we want to ensure that we minimise this as much as possible. Our warehouses are so flexible to your needs that this also helps us to look after your products safely and securely.

Warehouse Design

Our warehouse design

- Designed to maximise storage

- Flexibility in mind

- First-in, first-out design - ideal for perishable items

- High tech inventory system
Here at Complete Packaging, we ensure that our warehouse layouts are designed to maximise storage and give you the flexibility you need when storing your goods. Our warehouses are also designed so that items are picked on a first-in first-out basis. This is ideal if your products have expiry dates for example (unless we are otherwise instructed - we’re here to help you.)

Why should you outsource your Ecommerce fulfilment services in the UK?

1

Remove the stress of packaging up and sending out your products

2

Save time to spend on other essential business activities

3

Easily expand your business

Removing the stress and effort required to package up and send out your own products means that you have the time and energy to concentrate your own resources on growing your business. Hiring a global fulfilment company is a no brainer for somebody that wants their business to grow and expand.

State of the art barcode technology

Giving you and your customers clarity throughout the process and giving you quick and accurate delivery times.

Website integration systems

Our technology means that we can seamlessly integrate your website into our systems to easily coordinate your online business. These platforms are scalable and cost-effective giving you room to grow and expand.

We tailor to you

We can offer solutions to fit any size business, whether you’re a fully fledged business or a new start up, we can help you to grow and develop through our effective fulfilment services.

Complete Ecommerce

How our integrated ecommerce order fulfilment system works.

1

We integrate the system into your website

2

Your customers’ orders are automatically imported

3

We can start processing your orders immediately

The Benefits of using Complete Packaging for your Ecommerce fulfilment in the UK

We offer a bespoke service package

We ensure seamless integration into your ecommerce platform

Our barcode technology helps to effectively keep track of all your products

We can reduce the costs of your in-house labour and increase the efficiency of your business

You have the time to focus on other parts of your business to ensure steady growth

View more fulfilment services

3PL Fulfilment

Fulfilment For Startups

Amazon Fulfilment

Distribution

Warehousing & Storage

Contract Packing

Mailing Fulfilment

Stock Control

Whatever your industry, we deliver customised packaging and fulfilment solutions to meet your needs

Industry leading order fulfilment software

Are you an e-commerce business looking to take control of your complete order fulfilment?

Want to discuss your business or project?

Get in touch.

Got a question?

Visit our FAQs page.

Our packaging expertise:

120,000

+

Items picked per month

99

.

9

%

Pick accuracy

25

+

Years of happy customers